You may contact the Information Technology Department either in person, by phone or email.
Monday - Thursday: 7:00 am - 9:00 pm
Friday: 7:00 am - 6:00 pm
Saturday: 8:00 am - 12 pm
Monday - Thursday: 7:00 am - 7:00 pm
Friday 7:00 am - 5:00 pm
Monday - Friday: 7:00 am - 5:00 pm
Please follow the instructions if you have never had a password before.
USERNAME: Your 8-digit Banner firstname.lastname@example.org
First Time ONLY Password
You will receive a message that says "You must change your password."
Set up new password - at least 8 characters, inlcuding at least 3 of the following (do not use anyything personal, no part of your first or last name, birthday, etc.) :
You will be prompted to change your password every 90 days.
When you are done, go to myCommNet to establish a security question and answer.
** Students without a Social Security Number need to see the IT Department (N323) **
Locked out of your account?
1. Call the IT Office at 203-285-2040
2. Reset it at the kiosk located across from the elevators on every floor in the North building
3. Visit the IT Office in the North Building, Room 323
To reset your password you must have first established a security question and answer. If you have not selected a security question or cannot remember the answer to the question, please go the IT Office to reset your password.
When printing from Banner Self-Service (for example schedules, transcripts, class rosters etc.) you may notice that the print size is too small, part of the text gets cropped, or not all of the pages print.
You may need to experiment with your print settings to get different types of documents to print correctly. Some may need to be printed in portrait while others need to be printed landscape, some may need have the percentage size adjusted as well. Settings can also vary from one web browser to another.